We are more than glad to answer any questions you may have regarding our services. We're here to help! Click the "LIVE CHAT" button below to chat with a Venture Domain Hosting team member.
| Sales |
Customer Support |
- All pre & post-sale service requests.
- Questions regarding any of our services.
- Pre-Sales inquiries
- Order questions
- Plan feature avaliablity question
|
- Technical assistance on server related inquiries.
- Please be sure to include account information (domain, customer id, etc.) in your email so that we can assist you as quickly as possible.
- Website Problem
- Email Problem
- FTP Problem
- Networtatus Updates
|
|
|
|
Live Chat
Operating Hours:
Mon-Fri, 10AM to 10PM ,
Excluding Public Holidays |
Live Chat
Operating Hours:
Mon-Fri, 10AM to 10PM ,
Excluding Public Holidays |
Existing Customers:
Please have your domain name available when contacting our team so that we can assist you promptly. Also, please note that certain complex issues must be handled by our level 2 or level 3 systems administrators via our helpdesk by emailing to support@vdomainhost.com.sg. If necessary, our live chat support agents may request that you open a technical support ticket with your issue. Thank you!
Please Note
Billing asssistance is NOT available via Live Chat. Due to the extremely sensitive nature of many billing issues, we only deal with them via our ticketing system by having customers sending email to finance@vdomainhost.com.sg. |
