Description |
Unit |
Price
(SGD) |
Price
(USD) |
Remarks |
A) HOSTING ACCOUNT |
Reactivation of Terminated Accounts |
Per request |
500 |
- |
- |
Reactivation of Suspended Account |
Per request |
50 |
- |
- |
Resend of Welcome Configuration Email |
Per resend |
50 |
- |
- |
Password Reset |
Per request |
50 |
- |
- |
Premature termination within contractual year |
Per account |
50 |
- |
- |
Troubleshooting Fee |
Per hour |
150 |
- |
If the problem faced by the customer is caused by the customer themselves.
Example: the customer forgot their password, the customer mailbox is full because the customer did not clear their emails etc, the customer will be charged a troubleshooting fee |
Reset to initial Cpanel setting |
Per Request |
50 |
- |
Reset to default Cpanel setting |
Account Termination Fee |
Per Account |
250 |
- |
Termination of account |
|
|
|
|
|
B) ANTI-SPAM REGISTRAR |
1st Time Suspended Account |
Per account |
- |
250 |
To reactivate |
1st Time Terminated Account |
Per account |
- |
500 |
To reactivate |
2nd Time Suspended Account |
Per account |
- |
1000 |
To reactivate |
2nd Time Terminated Account |
Per account |
- |
2500 |
To reactivate |
3rd Time Suspended Account |
Per account |
- |
5000 |
To reactivate |
3rdTime Terminated Account |
Per account |
- |
10000 |
To reactivate |
Spamming penalty |
Per Spam Email |
- |
10 |
- |
|
|
|
|
|
C) DOMAIN RELATED |
| Domain Name Transfer Out |
|
250 |
|
Request to transfer out domain name |
Expired domains penalty (RGP)
Within 1st 30 Days |
|
- |
400 |
|
Change of .com Domain Name |
Per name change |
- |
60 |
Change of existing domain name to another name |
Change of .com.sg Domain Name |
Per name change |
80 |
- |
Change of existing domain name to another name |
Transfer out |
per transfer |
50 |
- |
|
Domain Name Authorization Code |
Per request |
100 |
- |
Request for Domain Name Authorization code |
Domain Name Ownership Transfer Fee |
Per Request |
100 |
- |
|
Domain Name Access Reset |
Per Request |
250 |
- |
|
Domain Name Dispute |
Per Request |
- |
Fr 250 |
To help to liaise with registrars in getting domain name ownership etc |
|
|
|
|
|
D) FINANCE (INVOICE) RELATED |
Late Payment |
Per Month |
10 |
- |
|
Dishonored and Returned Cheque |
Per Cheque |
50 |
- |
|
Cancel Order |
Per Invoice |
Full Amount |
- |
Full invoice value amount |
|
|
|
|
|
